Email Support
For general inquiries and support
support@diasfrica.comGet in Touch
Have questions or feedback? We'd love to hear from you. Reach out to our team and we'll get back to you as soon as possible.
Send us a Message
Call Us
Monday - Friday, 9 AM - 6 PM ET
Phone: +1 571 263 8953Office Location
Diasfrica Headquarters Washington, DC
We serve African communities across global diaspora cities
Response Time
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do I report an issue with an event?
Use the contact form above and select “Technical Support” as the subject. Include event details and we’ll investigate promptly.
What's your response time?
We aim to respond to all inquiries within 24 hours during business days (Monday-Friday).
How can I become a host?
Sign up on Diasfrica and navigate to the Host Dashboard. You can create your first event immediately.
How do I get a refund for my ticket?
Refund policies vary by event. Check your ticket details or contact the event organizer for specific refund information.
Is there a partnership program?
Yes! We're always looking for partnerships. Select “Partnership Inquiry” in the contact form to discuss opportunities.
How do I update my profile information?
Log in to your account and go to Settings. You can update your name, email, phone, and other profile details there.